Cycling/TRX Cancellation Policy
There will be no cancellations for Spin and TRX classes. Since these classes open for registration 24 hours in advance of class time we anticipate members are committed and will attend the class. Therefore, if a member does not show up for class, a no show fee of $16 will be assessed.
Group Fitness Cancellation Policy
For group fitness classes please arrive at least five minutes before class. If you do not show up for your reserved spot, then it may be given to a standby student. If you wish to cancel your reservation, please do so with at least 24 hours notice. You may call the front desk or cancel online. For those attending classes that are included in the membership, please be aware that if you "no show" for a class without cancelling a penalty of $16 may appear on your account.
Personal Training Cancellation Policy
For personal training sessions you may cancel the appointment provided a minimum of 24-hours notice is given. You can make these changes by contacting the gym or your trainer directly. If a cancellation is made within the 24-hour window or you no-show to a session, you will be charged for the full amount of the session.
We ask that members arrive five minutes prior to the start of class time. If the member has not arrived by the time class begins, their spot will be given to a standby member.